Zilo Support
// our services
Expert IT Solutions Tailored to Your Needs
We understand the critical role that technology plays in today’s business landscape. That’s why we offer a comprehensive suite of IT services designed to keep your systems running smoothly, securely, and efficiently. Whether you’re a small business or a large enterprise, our team of experienced professionals is here to provide you with the support you need to succeed.
Services Offered By Zilo Support:
- Unlimited remote support and monitoring
- On-site support
- Workshop repairs
- Computer cleaning
- Proactive services (Backups, monitor uptime on servers and connectivity)
- Weekly backup rotation services
- Online / Cloud backups
- Software
- Anti-Virus
- Office 365 (to be discussed on client requirement)
- System recommendations, roll-outs, consulting and audits
- Helpdesk services
- After-hours services (remote support / on-site support)
- Anti-Virus
- Web and email hosting (to be discussed on client requirement)
- Hardware
- Laptops
- Desktops
- Servers
- Printers
- Firewalls
Unlimited Proactive Support (Workstation Support)
- Unlimited Proactive Support
- Discounted @5+ users from R450
- Full proactive and helpdesk support
- System recommendations, consulting, reporting and audits included.
- Resolution of all user issues and tasks logged via MyITSupport ticketing system
R500.00
Unlimited Proactive Support (Servers)
- Unlimited Proactive Support
- Full proactive and helpdesk support
- System recommendations, consulting, reporting and audits included.
- Resolution of all user issues and tasks logged via MyITSupport ticketing system
R800.00
Cloud Backups (Workstations)
- Cloud Backups: Workstations
R160.00
Cloud Backups (Servers)
- Cloud Backups: Server
R250.00
Webroot Anti-virus
- Webroot Anti-virus
R60.00
Onsite Labour
- Onsite Labour
R900 /per hour
Call-out Fee
- Call-out
R350
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